Asociación Puertorriqueños en Marcha (APM)

The Community Umbrella Agency (CUA) Case Manager plays a critical role in supporting families involved in the child welfare system through the Department of Human Services (DHS). The CUA Case Manager works alongside a team of one supervisor, five case managers, and 2 support staff members. This individual is responsible for managing their own caseload of children and families, conducting regular home visits to assess the safety and wellbeing of the children, developing service plans, testifying at court on the progress of the cases, handling on-call emergencies every 6-8 weeks, and coordinating with various stakeholders to ensure the safety and well-being of children. The Case Manager serves as the primary point of contact for families and is instrumental in helping them achieve reunification, kinship care, or other permanency goals.