Service Department Associate (Deli Team)

At NetCost Market, we are dedicated to delivering the highest standards in food retail. Fresh produce, great value, and an exceptional shopping experience are the foundations of our business. Our mission is to provide the community with a complete and enjoyable shopping experience every day.

Position Overview
We are seeking an enthusiastic and customer-focused Service Department Associate to join our Deli Team. This role involves preparing, slicing, and presenting deli products, assisting customers with their orders, and maintaining the quality and appearance of our food displays. The ideal candidate thrives in a fast-paced environment, works well with a team, and is committed to providing excellent customer service.

Responsibilities

• Greet and assist customers promptly and courteously, following Customer Service Standards.
• Work effectively at any deli station (hot case, cold case, sandwich station, bakery, juice bar) and during any shift (opening, mid, closing).
• Slice, portion, wrap, and package products according to customer requests and company guidelines.
• Prepare and arrange products in display cases to maximize appeal and sales.
• Receive, inspect, and properly store deliveries to ensure product freshness and quality.
• Maintain a clean, sanitary, and organized work area in compliance with Health Department regulations and food safety standards.
• Safely operate, clean, and sanitize all deli equipment.
• Follow portion guidelines and accurately record samples, demo products, and waste.
• Stay knowledgeable about products and store layout to assist customers effectively.
• Collaborate with team members and communicate openly with kitchen staff and managers.
• Attend required department and store meetings.
• Uphold store policies, including dress code and safety standards.
• Assist team members in meeting department and store goals.
• Perform additional duties as assigned by management.

Qualifications

• Friendly, professional, and customer-focused with strong communication skills.
• Ability to read, write, and solve basic math problems.
• Strong problem-solving skills and ability to follow instructions.
• Works well both independently and as part of a team.
• Enthusiastic about serving people and providing excellent customer service.
• Physically able to stand, walk, bend, kneel, and lift up to 50 lbs.