Computer Coach

About the Role As a Training & Enrollment Advisor, you'll be the front line of our training center—guiding prospective students through one of the most important decisions of their lives. You'll connect with individuals, listen to their career goals, and help match them with the right certification or bootcamp program. This is a hybrid role combining outreach, sales, and advising, and it's ideal for someone who is people-oriented, empathetic, organized, and driven by purpose. Key Responsibilities Conduct outreach and generate leads through events, community partnerships, social platforms, and more Set and manage appointments with prospective students Present program offerings clearly and enthusiastically to individuals and small groups Consult with prospective students to recommend the best program fit for their goals Follow up with leads and guide them through the admissions process Collaborate with marketing and operations on strategic lead generation Maintain accurate student records and activity logs in our CRM Support enrollment activities and help pitch in across departments when needed What You Bring A caring, empathetic, and honest approach to helping others 1+ years experience in a customer-facing, outreach, or sales support role (Admissions, Retail, Customer Service, or similar) Basic understanding of IT roles (e.g., help desk, cybersecurity, networking) Interest or experience in certification programs and IT career pathways is a plus S trong communication and active listening skills Proficiency with computers, online tools, and CRMs Comfortable working in a fast-paced, mission-driven environment A collaborative spirit and willingness to wear multiple hats Why Join Us Be part of a passionate, tight-knit team making real impact Hybrid work flexibility Growth opportunities in a rapidly expanding training center Bonus incentives based on team performance Make a difference in people’s lives every day Bonus Points If You Have experience in education, workforce development, or community outreach Have worked in a startup or small team environment Know your way around common IT certifications (e.g., CompTIA, AWS, Cisco)    

About the Role As a Training & Enrollment Advisor, you'll be the front line of our training center—guiding prospective students through one of the most important decisions of their lives. You'll connect with individuals, listen to their career goals, and help match them with the right certification or bootcamp program. This is a hybrid role combining outreach, sales, and advising, and it's ideal for someone who is people-oriented, empathetic, organized, and driven by purpose. Key Responsibilities Conduct outreach and generate leads through events, community partnerships, social platforms, and more Set and manage appointments with prospective students Present program offerings clearly and enthusiastically to individuals and small groups Consult with prospective students to recommend the best program fit for their goals Follow up with leads and guide them through the admissions process Collaborate with marketing and operations on strategic lead generation Maintain accurate student records and activity logs in our CRM Support enrollment activities and help pitch in across departments when needed What You Bring A caring, empathetic, and honest approach to helping others 1+ years experience in a customer-facing, outreach, or sales support role (Admissions, Retail, Customer Service, or similar) Basic understanding of IT roles (e.g., help desk, cybersecurity, networking) Interest or experience in certification programs and IT career pathways is a plus S trong communication and active listening skills Proficiency with computers, online tools, and CRMs Comfortable working in a fast-paced, mission-driven environment A collaborative spirit and willingness to wear multiple hats Why Join Us Be part of a passionate, tight-knit team making real impact Hybrid work flexibility Growth opportunities in a rapidly expanding training center Bonus incentives based on team performance Make a difference in people’s lives every day Bonus Points If You Have experience in education, workforce development, or community outreach Have worked in a startup or small team environment Know your way around common IT certifications (e.g., CompTIA, AWS, Cisco)