Job Description
About the Role
As a Training & Enrollment Advisor, you'll be the front line of our training center—guiding prospective students through one of the most important decisions of their lives. You'll connect with individuals, listen to their career goals, and help match them with the right certification or bootcamp program. This is a hybrid role combining outreach, sales, and advising, and it's ideal for someone who is people-oriented, empathetic, organized, and driven by purpose.
Key Responsibilities
- Conduct outreach and generate leads through events, community partnerships, social platforms, and more
- Set and manage appointments with prospective students
- Present program offerings clearly and enthusiastically to individuals and small groups
- Consult with prospective students to recommend the best program fit for their goals
- Follow up with leads and guide them through the admissions process
- Collaborate with marketing and operations on strategic lead generation
- Maintain accurate student records and activity logs in our CRM
- Support enrollment activities and help pitch in across departments when needed
What You Bring
- A caring, empathetic, and honest approach to helping others
- 1+ years experience in a customer-facing, outreach, or sales support role (Admissions, Retail, Customer Service, or similar)
- Basic understanding of IT roles (e.g., help desk, cybersecurity, networking)
- Interest or experience in certification programs and IT career pathways is a plus
- Strong communication and active listening skills
- Proficiency with computers, online tools, and CRMs
- Comfortable working in a fast-paced, mission-driven environment
- A collaborative spirit and willingness to wear multiple hats
Why Join Us
- Be part of a passionate, tight-knit team making real impact
- Hybrid work flexibility
- Growth opportunities in a rapidly expanding training center
- Bonus incentives based on team performance
- Make a difference in people’s lives every day
Bonus Points If You
- Have experience in education, workforce development, or community outreach
- Have worked in a startup or small team environment
- Know your way around common IT certifications (e.g., CompTIA, AWS, Cisco)
About Computer Coach
- Computer Coach is a leading technology training and career development center with over 20 years of experience in the industry. Our mission is to empower individuals and companies to reach their full potential through personalized, innovative training solutions and job placement services. We offer a wide range of programs, including technical bootcamps, certification preparation courses, soft skills training, and continuing education classes, all focused on the skills needed for success in the modern workforce. Our experienced instructors provide customized and flexible training options to meet the specific needs of our clients. With a focus on job-focused skills training and career success, Computer Coach is the preferred training partner for tech talent nationwide.